Frequently Asked Questions
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Our address is 136 Simsbury Rd, Bldg. 3 in Avon. We’re located inside Riverdale Farms in the gray building right up at the street across from Villa Mulino Restaurant. Our entrance is in the front of our building.
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We’re open 7 days a week by appointment. As long as we have staff available, you can book your party or individual service on the date and time that works best for you (subject to availability). See the question below for more specific birthday party time information.
Birthday party spots, especially on weekends, do book quickly. However, if you’d like to bring your child in on a Tuesday at 10:00 am or on a Thursday after school for an individual service, we’re happy to accommodate whenever possible!
To get started, simply fill out our short request form here:
https://www.poshpartyspa.com/get-started -
Parties are typically held on Friday evenings from 4:30-6:30 pm or 5-7 pm, or Saturdays and Sundays between 10 am and 7 pm with the first party starting at 10 am, and time allotted for cleaning and set-up in between each party. Our schedule typically looks something like: Friday – 5-7 pm; Saturday – 10 am-12 pm, 1-3 pm, 4-6 pm (times can vary depending on the party packages selected). The same type of schedule is followed on Sundays or on school holidays. NOTE: If you are interested in something during the week or on a school holiday, contact us to discuss your options. To get started with booking your birthday party, fill out the short request form here: https://www.poshpartyspa.com/get-started
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Parties last from 90 minutes to two and a half hours depending on the party package selected, add-ons, and your number of guests. There is a Time Add-On option if you wish to extend your party by 30 minutes so that you can bring in pizza for your guests. More information in this regard can be found under Food and Add-ons in our Party Package.
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Yes, you can apply a theme to your party! Your selected theme is featured as the backdrop behind the party table and used to inspire your party’s hairstyle. You can apply any of the following themes to our party packages for no additional charge (where another theme isn’t already indicated with the package). Current themes include Taylor Swift, Barbie, Mermaids, Pop Star, Ballerina, Hello Kitty, Fairies, Frozen, Unicorns, Cats, Squishmallows, Princesses, Wicked, Descendants, or Gold/Golden. (What’s a “golden” birthday? It’s the once-in-a-lifetime celebration when your age matches your birth date. For example, turning 10 on the 10th!) . We also have generic Happy Birthday backdrops available including one with pink and white hearts, one with a pink disco ball design, and one with flowers. Please NOTE: Our K-POP Demon Hunter party package is now available! Check out our Party Packages page for full details.
If you’d like to apply the K-POP Demon Hunter theme to a different party package, there is a $10 per child theme fee. We’ve learned a lot from our Kids’ Night Out events, and while this theme is so much fun for both guests and our POSH team, it’s very time- and supply-intensive. There’s additional preparation required to get the hair ready before your party, and some materials have become more difficult to source. We’re happy to continue offering this theme and truly appreciate your understanding. If you’d like to use only the K-POP backdrop without the hairstyles, there is no additional fee.
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You’re welcome to bring cake or cupcakes, drinks, plates, and napkins for the last 10 to 15 minutes of your party. We’ll serve your cake/cupcakes and sing ‘Happy Birthday.’ However, please avoid bringing snacks outside of this (e.g., chips, popcorn, pretzels, Goldfish, candy, etc.). Unfortunately, they end up outside the designated food area, creating sanitation concerns near the hair and nail stations and requiring additional cleaning time. To maintain a safe and clean environment, these snacks are not permitted. If such items are brought to your party, additional cleaning fees may apply.
If you'd like to bring in pizza for your guests, we offer the option to extend your party by 30 minutes. When purchased, you bring your pizza for the start of your party and we serve it for the first 30 minutes, then clean up and begin services. Your cake/cupcakes will still be served during the final 10-15 minutes of your party.
Please let us know when booking your party if you’re interested in the Time Add-On for Food to ensure availability.
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We have a small refrigerator available for your use during the party. However, please note that we do not have a freezer.
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Please Note: These are just helpful tips – not requirements
This feedback is based on what we’ve seen and heard after hosting hundreds of parties over the past two years. It’s purely informational, especially for those planning a kid’s party for the first time or who are new to the area. You are absolutely not required to follow any of it—it’s just here in case it helps you save time, money or waste.
Pizza (NOTE: You’ll need to purchase the Time for Food Add-on to bring pizza for your guests. This adds 30 minutes to your party.)
Most kids rarely eat much because they’re so excited to get to the POSH fun. Two large cheese pizzas are usually more than enough unless you'd like leftovers.
Stick with simple mozzarella cheese. Fancier options like margherita often lead to confusion (“My pizza isn’t cooked,” or “Mine has green stuff on it.” These are actual quotes from our POSH kiddos.).
Ask the pizza place to double cut the slices. This is especially helpful for second slices that tend to be left after only a few bites. Smaller slices equal less waste.
If you'd like variety, consider just ordering one of your cheese pizzas with half pepperoni. A full pepperoni pizza rarely gets finished.
There are many pizza restaurants nearby, so you have your pick. However, most of our clients use E&D Pizza, which is located right up the street (200 W Main St, Avon, https://www.eanddpizzacompany.com). If you use E&D, be sure to order ahead as they’re very busy on weekends. If you have a recommendation for another pizza place to add here, let us know!
Drinks
You’d be surprised—many kids prefer water over juice.
Most popular juices: Capri Sun, Gatorade, and fruit punch.
Apple juice is a close runner-up.
If you’re able to buy smaller sized drinks, this is the way to go. The final 10-15 minutes of parties fly by and we end up dumping a ton of half-full drinks.
Cake & Cupcakes
Simpler is better. Kids usually go for vanilla with vanilla frosting.
If offering a mix, we recommend 2/3 vanilla and 1/3 chocolate. Half-and-half tends to leave vanilla-lovers without their pick.
The fancier the cupcakes, the more we end up tossing (e.g., too much frosting, lots of toppings, or unconventional flavors).
Clients bring dessert from a variety of places including:
Dom’s Creamery (located in the plaza just next door at 20 W Main St., Avon, https://domscoffee.com)
PLEASE NOTE: Cake Gypsy is now permanently closed.
Crumbl Cookie of Avon – their giant cookies are a fun cupcake alternative (located at 315 W Main St, Avon, https://crumblcookies.com/stores/ct/ctavon)
Taste by Spellbound (located at 220 W Main St, Avon, https://www.tbspellbound.com)
Whole Foods (also located in a nearby plaza at 50 Climax Rd., Avon, https://www.wholefoodsmarket.com/stores/avonvillage)
If you have a recommendation for another place to add here, let us know!
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No, we take care of this for you! We always have a balloon backdrop behind the table that's utilized for the activities and cake/cupcakes, along with a Happy Birthday sign, and a backdrop that aligns with your selected theme.
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Make-and-take activities vary by package. For example, with the Perfectly Pampered package, it's usually bracelets/necklaces, and for any package that has Beauty Bar included, it's bracelets/necklaces plus the birthday child’s choice of lip gloss, sugar scrub for the bath/shower, or lotion. The Tween Pamper Party has its own special make-and-take activity noted in the package. We’ll rock out to some karaoke or freeze dance, and if there’s time, will pull out some other games or activities. If your child does not want to do karaoke or have a dance party, we have other options available. During cake/cupcakes, we play a game focused on the birthday child with prizes as well.
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Once we confirm that your requested date and time are available, we’ll need a few pieces of information to prepare your deposit invoice: Your child’s first name, how old they’re turning, which party package you’d like to book, and a good email address for you (if you reached out via social media). We’ll send you a $100 deposit invoice via email from our Square account and you can conveniently pay it right online. Once paid, your party is confirmed.
Individual service packages are booked in the same manner but for a reduced deposit of $50.
Your deposit will be subtracted from your total on the day of your party/service.
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At this time, our booking system does not support advance partial payments. To ensure accurate billing, as well as flexibility for changes to guest counts, add-ons, and scheduling, POSH Party Spa is unable to accept prepayments beyond the required deposit for parties and services. The remaining balance is due on the day of your event or appointment and will be paid onsite at POSH Party Spa.
We understand that some families prefer to spread out or allocate payments for larger celebrations. As a convenient alternative, POSH Party Spa eGift Cards are available for purchase in various denominations and may be applied toward your final balance on the day of your event or service.
Thank you for your understanding as we continue to grow and work toward offering additional payment options in the future.
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As the host, you can arrive up to 10 minutes early. Your guests can be dropped off at the party start time. If you select a 10 am party, please note that you’re the first party of the day, and the store opens at 10 am (for guest’s reference).
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The birthday child’s parent(s) or guardian(s) is/are expected to stay for the party. Guests are welcome to drop off and pick up at the designated times, or a parent or guardian is welcome to stay with them — whichever is preferred.
If the Birthday Child’s Parent(s) Will Not Be Staying:
We totally understand that, especially for older kids or kids who have been to POSH before, you may want to make it a full drop-off party.
If no parents will be staying for the party — including the birthday child’s parent(s) — please let us know ahead of time. We’ll need to collect a bit of additional paperwork for each child, just like we do for our Kids’ Night Out events and Summer Sessions. For your convenience, it can be sent and completed electronically.
Unless this is arranged in advance, we do require that at least one parent or guardian of the birthday child remain on-site for the duration of your party.
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We’ll reach out to you via email in the early part of the week of your party - usually Monday - to finalize details. We’ll request your final headcount, confirm your party package and theme choice, review any additional items (e.g., Add-Ons, etc.), and provide some helpful information for the day of your party.
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We are currently open exclusively for scheduled parties and individual service appointments and do not take walk-ins at this time. As we continue to grow, we hope to offer walk-in services in the future. In the meantime, you’re welcome to book an individual service appointment any day of the week! If we have availability, we’ll be happy to get you in. To get started, simply submit a request form here:
https://www.poshpartyspa.com/get-started -
For your convenience, POSH Party Spa has a Donation Request Form that you can complete and submit online. As a small, local business, we receive many requests, and while we can’t accommodate them all, we do our best to support causes that are close to our community and clients. Go to the Donation Request Form.

